:root{--p:#E8559A;--p2:#C2387A;--blush:#FCE7F1;--blush2:#FFF5FA;--k:#1B1218;--g:#8A7A84;--gold:#C9A227;--line:#F1DCE7;--ok:#1E9E62;--warn:#E8A317;--bad:#D64545}
*{box-sizing:border-box}html,body{margin:0;height:100%}
body{font-family:Poppins,system-ui,sans-serif;color:var(--k);background:#faf6f8;-webkit-font-smoothing:antialiased}
button,input,select,textarea{font:inherit}
.top{display:flex;align-items:center;gap:16px;padding:12px 20px;background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:20}
.brand{display:flex;align-items:center;gap:10px}
.brand svg{width:34px;height:34px;display:block}
.brand b{font-family:"Playfair Display",serif;font-size:24px;letter-spacing:.18em;color:var(--k)}
.brand small{display:block;font-size:10px;letter-spacing:.3em;color:var(--p);font-weight:600;margin-top:-4px}
.modes{display:flex;gap:4px;margin-left:auto;background:var(--blush);padding:4px;border-radius:14px}
.modes button{border:0;background:none;padding:8px 14px;border-radius:10px;font-weight:600;font-size:13.5px;cursor:pointer;color:var(--p2)}
.modes button.on{background:#fff;color:var(--k);box-shadow:0 2px 8px rgba(194,56,122,.15)}
.reset{border:1px solid var(--line);background:#fff;border-radius:10px;padding:8px 12px;font-size:12.5px;cursor:pointer;color:var(--g)}
.powered{font-size:11.5px;color:var(--g)}.powered b{color:var(--k)}

.stage{display:grid;grid-template-columns:400px 1fr;gap:22px;padding:22px;align-items:start}
.stage.client{grid-template-columns:1fr;justify-items:center}.stage.client .admin{display:none}
.stage.admin-only{grid-template-columns:1fr}.stage.admin-only .phonewrap{display:none}

/* phone */
.phonewrap{position:sticky;top:84px}
.phonewrap .lbl{text-align:center;font-size:12px;font-weight:600;letter-spacing:.14em;color:var(--p2);margin-bottom:8px}
.phone{width:380px;height:760px;border-radius:46px;background:#111;padding:12px;box-shadow:0 30px 70px rgba(0,0,0,.2)}
.screen{width:100%;height:100%;border-radius:36px;background:#fff;overflow:hidden;position:relative;display:flex;flex-direction:column}
.notch{position:absolute;top:8px;left:50%;transform:translateX(-50%);width:110px;height:26px;background:#111;border-radius:14px;z-index:5}
.cs{flex:1;overflow-y:auto;padding:46px 18px 18px}
.chero{border-radius:24px;padding:22px 18px;background:linear-gradient(135deg,color-mix(in srgb,var(--p) 45%,#fff),var(--p));color:#fff;text-align:center;margin-bottom:16px;position:relative;overflow:hidden}
.chero svg{width:44px;height:44px}
.chero h1{margin:4px 0 2px;font-family:"Playfair Display",serif;letter-spacing:.2em;font-size:28px}
.chero p{margin:0;font-size:13px;opacity:.95}
.chero .open{display:inline-block;margin-top:10px;background:rgba(255,255,255,.25);border-radius:999px;padding:4px 12px;font-size:12px;font-weight:600}
.ch{font-size:15px;font-weight:700;margin:16px 0 10px}
.svc{display:flex;align-items:center;gap:12px;padding:12px;border:1.5px solid var(--line);border-radius:16px;margin-bottom:8px;cursor:pointer;background:#fff;width:100%;text-align:left}
.svc:hover,.svc.on{border-color:var(--p);background:var(--blush2)}
.svc .em{font-size:22px;width:40px;height:40px;border-radius:12px;background:var(--blush);display:flex;align-items:center;justify-content:center;flex:none}
.svc b{display:block;font-size:14px}.svc small{color:var(--g);font-size:12px}
.svc .pr{white-space:nowrap;margin-left:auto;font-weight:700;color:var(--p2)}
.pills{display:flex;gap:8px;flex-wrap:wrap}
.pill{border:1.5px solid var(--line);background:#fff;border-radius:14px;padding:9px 12px;font-size:13px;cursor:pointer;font-weight:500}
.pill.on{background:var(--p);color:#fff;border-color:var(--p)}
.pill:disabled{opacity:.35;cursor:not-allowed;text-decoration:line-through}
.days{display:grid;grid-template-columns:repeat(4,1fr);gap:6px}
.day{border:1.5px solid var(--line);background:#fff;border-radius:14px;padding:8px 4px;text-align:center;cursor:pointer;font-size:12px}
.day b{display:block;font-size:16px}
.day.on{background:var(--k);color:#fff;border-color:var(--k)}
.day:disabled{opacity:.35;cursor:not-allowed}
.slots{display:grid;grid-template-columns:repeat(4,1fr);gap:6px}
.inp{width:100%;padding:12px 14px;border:1.5px solid var(--line);border-radius:14px;margin-bottom:8px;font-size:14px}
.inp:focus{outline:2px solid var(--p);border-color:transparent}
.cta{width:100%;border:0;border-radius:16px;padding:15px;background:var(--p);color:#fff;font-weight:700;font-size:15px;cursor:pointer;margin-top:10px;box-shadow:0 10px 24px rgba(232,85,154,.35)}
.cta:disabled{opacity:.4;box-shadow:none;cursor:not-allowed}
.back{border:0;background:none;color:var(--p2);font-weight:600;cursor:pointer;padding:0;margin-bottom:8px;font-size:13px}
.recap{background:var(--blush2);border-radius:16px;padding:12px 14px;font-size:13px;margin:10px 0}
.recap div{display:flex;justify-content:space-between;padding:3px 0}
.done{text-align:center;padding-top:10px}
.done .big{font-size:52px}
.done h2{margin:6px 0;font-size:20px}
.notif{text-align:left;border-radius:16px;padding:11px 13px;font-size:12.5px;margin-top:10px;box-shadow:0 6px 20px rgba(0,0,0,.08);animation:pop .5s ease both}
.notif.wa{background:#E7FBEF;border:1px solid #c5efd6}.notif.sms{background:#EEF2FF;border:1px solid #d7defc}
.notif b{display:flex;gap:6px;align-items:center;font-size:11.5px;margin-bottom:3px}
@keyframes pop{from{opacity:0;transform:translateY(12px) scale(.97)}to{opacity:1;transform:none}}

/* admin */
.admin{background:#fff;border-radius:26px;box-shadow:0 20px 60px rgba(194,56,122,.12);overflow:hidden;display:grid;grid-template-columns:210px 1fr;min-height:760px}
.side{background:linear-gradient(180deg,#2A1A23,#1B1218);color:#fff;padding:18px 12px;display:flex;flex-direction:column;gap:3px}
.side .sb{display:flex;align-items:center;gap:8px;padding:2px 8px 16px}
.side .sb svg{width:28px;height:28px;display:block}.side .sb b{font-family:"Playfair Display",serif;letter-spacing:.18em;font-size:18px}
.side button{display:flex;align-items:center;gap:10px;border:0;background:none;color:#e9d9e2;padding:10px 12px;border-radius:12px;cursor:pointer;font-size:13.5px;text-align:left;font-weight:500}
.side button:hover{background:rgba(255,255,255,.06)}
.side button.on{background:var(--p);color:#fff}
.side button .bd{margin-left:auto;background:#fff;color:var(--p2);font-size:11px;border-radius:8px;padding:0 6px;font-weight:700}
.side .agent{margin-top:auto;background:rgba(232,85,154,.15);border:1px solid rgba(232,85,154,.35);border-radius:16px;padding:12px;font-size:12px;color:#f6dbe8}
.side .agent b{display:flex;align-items:center;gap:6px;color:#fff;font-size:13px;margin-bottom:4px}
.side .agent i{width:8px;height:8px;border-radius:50%;background:#2ecc71;display:inline-block;animation:pl 2s infinite}
@keyframes pl{0%{box-shadow:0 0 0 0 rgba(46,204,113,.6)}70%{box-shadow:0 0 0 8px rgba(46,204,113,0)}100%{box-shadow:none}}
.main{padding:22px 24px;overflow:auto;max-height:calc(100vh - 110px)}
.mh{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:18px}
.mh h2{margin:0;font-size:22px}.mh p{margin:2px 0 0;color:var(--g);font-size:13px}
.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:18px}
.kpi{border:1px solid var(--line);border-radius:18px;padding:14px;background:var(--blush2)}
.kpi small{color:var(--g);font-size:12px}.kpi b{display:block;font-size:24px;margin-top:2px}.kpi em{font-style:normal;font-size:11.5px;color:var(--ok);font-weight:600}
.grid2{display:grid;grid-template-columns:1.2fr .8fr;gap:16px}
.card{border:1px solid var(--line);border-radius:18px;padding:16px;background:#fff}
.card h3{margin:0 0 12px;font-size:15px;display:flex;align-items:center;justify-content:space-between}
.feed{list-style:none;margin:0;padding:0;display:grid;gap:7px;max-height:330px;overflow:auto}
.feed li{display:flex;gap:10px;align-items:flex-start;font-size:13px;padding:9px 10px;border-radius:12px;background:#fbf7f9}
.feed li.new{background:var(--blush);animation:pop .5s ease}
.feed li i{font-style:normal;width:26px;height:26px;flex:none;border-radius:8px;background:#fff;display:flex;align-items:center;justify-content:center;font-size:13px}
.feed li time{margin-left:auto;color:var(--g);font-size:11px;white-space:nowrap}
.tbl{width:100%;border-collapse:collapse;font-size:13px}
.tbl th{text-align:left;font-weight:500;color:var(--g);font-size:12px;padding:8px;border-bottom:1px solid var(--line)}
.tbl td{padding:10px 8px;border-bottom:1px solid #f7eef3}
.tbl tr.new td{background:var(--blush)}
.tag{display:inline-block;padding:2px 9px;border-radius:8px;font-size:11.5px;font-weight:600}
.t-ok{background:#E3F6EC;color:var(--ok)}.t-warn{background:#FFF3D6;color:#9a6a00}.t-bad{background:#FDE8E8;color:var(--bad)}.t-p{background:var(--blush);color:var(--p2)}
.cal{display:grid;grid-template-columns:56px repeat(3,1fr);border:1px solid var(--line);border-radius:16px;overflow:hidden;font-size:12px}
.cal .hd{background:var(--blush2);padding:8px;font-weight:700;text-align:center;border-bottom:1px solid var(--line)}
.cal .hr{padding:0 6px;color:var(--g);border-top:1px solid #f7eef3;height:44px;font-size:11px}
.cal .col{position:relative;border-left:1px solid #f7eef3}
.cal .col .ln{height:44px;border-top:1px solid #f7eef3}
.appt{position:absolute;left:4px;right:4px;border-radius:10px;padding:5px 7px;font-size:11.5px;color:#fff;overflow:hidden;line-height:1.3;box-shadow:0 2px 6px rgba(0,0,0,.08)}
.appt b{display:block;font-size:12px}
.appt.c0{background:var(--p)}.appt.c1{background:#9B6BD8}.appt.c2{background:#E89A55}
.appt.new{outline:3px solid #FFD43B;animation:pop .6s ease}
.daynav{display:flex;gap:6px;align-items:center}
.daynav button{border:1px solid var(--line);background:#fff;border-radius:10px;padding:6px 10px;cursor:pointer}
.bar{height:8px;border-radius:8px;background:#f3e6ed;overflow:hidden;min-width:90px}.bar i{display:block;height:100%;background:var(--p)}
.bar.low i{background:var(--bad)}.bar.mid i{background:var(--warn)}
.btnp{border:0;background:var(--p);color:#fff;border-radius:12px;padding:9px 14px;font-weight:600;font-size:13px;cursor:pointer}
.btno{border:1px solid var(--line);background:#fff;border-radius:12px;padding:8px 12px;font-weight:600;font-size:13px;cursor:pointer;color:var(--k)}
.hours{display:grid;gap:8px}
.hours .row{display:grid;grid-template-columns:110px 70px 1fr 1fr;gap:10px;align-items:center;padding:10px 12px;border:1px solid var(--line);border-radius:14px}
.hours input[type=time]{border:1px solid var(--line);border-radius:10px;padding:6px 8px}
.sw{position:relative;width:44px;height:24px;border-radius:24px;background:#e5d5dd;border:0;cursor:pointer}
.sw:after{content:"";position:absolute;top:3px;left:3px;width:18px;height:18px;border-radius:50%;background:#fff;transition:left .2s}
.sw.on{background:var(--p)}.sw.on:after{left:23px}
.chart{display:flex;align-items:flex-end;gap:8px;height:150px;padding-top:10px}
.chart div{flex:1;background:linear-gradient(180deg,color-mix(in srgb,var(--p) 40%,#fff),var(--p));border-radius:8px 8px 3px 3px;position:relative}
.chart div span{position:absolute;bottom:-20px;left:50%;transform:translateX(-50%);font-size:10.5px;color:var(--g)}
.chart div em{position:absolute;top:-18px;left:50%;transform:translateX(-50%);font-size:10.5px;font-style:normal;font-weight:600}
.cmd{display:flex;gap:8px;margin-bottom:12px}
.cmd input{flex:1;padding:11px 14px;border:1.5px solid var(--line);border-radius:14px}
.mic{width:44px;border:0;border-radius:14px;background:var(--p);color:#fff;font-size:18px;cursor:pointer}
.sugg{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:14px}
.sugg button{border:1px dashed var(--p);background:var(--blush2);color:var(--p2);border-radius:999px;padding:6px 11px;font-size:12px;cursor:pointer}
.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);background:var(--k);color:#fff;padding:12px 18px;border-radius:14px;font-size:13.5px;z-index:99;box-shadow:0 10px 30px rgba(0,0,0,.3);animation:pop .4s ease}
@media(max-width:1100px){.stage{grid-template-columns:1fr;justify-items:center}.phonewrap{position:static}.admin{width:100%}.kpis{grid-template-columns:1fr 1fr}.grid2{grid-template-columns:1fr}}
@media(max-width:700px){.admin{grid-template-columns:1fr}.side{flex-direction:row;overflow-x:auto}.side .sb,.side .agent{display:none}.phone{width:100%;max-width:380px}.top{flex-wrap:wrap}}